Privacy Policy

Effective Date: 06-08-2025

Last Updated: 24-08-2025

1. Purpose

Wozku Solutions Private Limited (“Wozku,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal data in compliance with GDPR, SOC 2, and other applicable data protection laws.

2. Scope

This policy applies to personal data processed through our websites, mobile applications, platforms, services, and interactions with individuals (users, customers, event participants, and partners).

3. Definitions

  • Personal Data: Information that identifies or can identify a natural person (e.g., name, email, IP address).
  • Processing: Any operation performed on personal data (e.g., collection, storage, use, deletion).
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • Data Processor: The entity that processes personal data on behalf of the Data Controller.

4. Data We Collect

We may collect different categories of personal data based on your relationship with Wozku and how you interact with our platform.

Website Visitors:

  • IP address, browser type, operating system, referring URLs
  • Device type, cookies and tracking data
  • Site usage metrics and engagement behavior (via analytics tools)

Clients (e.g., Campaign Managers or Admin Users):

  • Full name, email address, phone number
  • Company name, job title, user credentials (username, password)
  • Billing and payment information (billing address, transaction records)
  • Campaign settings, usage preferences, account activity logs

Platform Users or Participants (Advocates, Event Attendees, Registrants):

  • Name, email address, phone number, professional title, and company
  • Event participation data, content engagement, feedback
  • Asset download history, session attendance, form submissions
  • Social engagement metadata (e.g., click-throughs, shares, reactions)

This data helps optimize user experience, improve service performance, deliver campaign reporting, and help clients measure engagement and ROI.

5. How We Collect Data

  • Directly: Through forms, registrations, subscriptions, and communication.
  • Automatically: Via cookies, analytics tools, and log files.
  • Third Parties: Business partners and service providers.
  • Social & Community Platforms: When users choose to share content to platforms (e.g., LinkedIn) via Wozku, we may receive limited data based on user actions and each platform’s privacy settings.
  • Consent
  • Contractual Necessity
  • Legal Obligation
  • Legitimate Interest

7. How We Use Personal Data

  • To deliver and improve our services
  • To process registrations, payments, and contracts
  • To analyze usage and engagement data for personalization
  • To communicate updates, offers, or support
  • To enforce our terms and protect rights

8. Data Sharing and Subprocessors

We may share data with service providers (hosting, analytics, CRM, payment processing), legal authorities (where required), and in connection with business transfers (mergers, acquisitions, or restructuring). Our data sub-processors include AWS, Zoho, and Google Analytics.

9. International Data Transfers

Where data is transferred outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions.

10. Retention Periods

  • As long as necessary to fulfill contractual obligations
  • As required by legal/regulatory obligations
  • Marketing data: up to 24 months post last interaction

11. Data Subject Rights (GDPR)

  • Access, Rectify, Delete, Restrict, Object, Data Portability
  • Withdraw Consent (for processing based on consent)

Submit requests to [email protected]. We respond within 30 days, subject to verification.

12. Your Rights Under Other Laws

Depending on your jurisdiction (e.g., CCPA, India DPDPA), additional rights may apply. Please contact us to understand your region-specific rights.

13. Data Security Measures

  • Encryption (in transit and at rest)
  • Role-based access control and multi-factor authentication
  • Regular vulnerability assessments and audits
  • Data minimization and logging
  • Incident response and breach notification procedures

14. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze engagement. See our Cookie Policy. You can adjust preferences via your browser or our consent manager.

15. Children’s Privacy

We do not knowingly collect data from children under 13 (or as defined by local laws). If such data is identified, we will delete it promptly.

Our services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.

17. Supervisory Authority & Complaints

If you are in the EU/EEA, you may lodge a complaint with your local Data Protection Authority.

18. Data Protection Officer (DPO)

Contact our DPO at [email protected]
FLAT NO S-4, 269 PANCHANANTALA ROAD, Paschim Putiari, Kolkata, Kolkata-700041, West Bengal

19. Updates to This Policy

We may update this policy periodically. Updates will be posted at https://wozku.com/privacy-policy and noted with a “Last Updated” date. For significant changes, we will notify users where possible.

Contact

Wozku Privacy Team — [email protected]